1. Purpose & Scope

AbollyHost is committed to providing a stable, high-performance, and — where applicable — privacy-respecting hosting environment. This AUP is designed to protect the integrity of our infrastructure, preserve service quality for all customers, and establish clear expectations for acceptable conduct on each type of plan we offer.

This policy is structured around our two distinct hosting tiers. Your rights and restrictions differ significantly depending on whether you are on a standard hosting plan or an anonymous hosting plan. Please read the section that applies to your account carefully.

2. Our Two-Tier Hosting Policy Explained

AbollyHost operates two fundamentally different categories of hosting, each with a different content and copyright policy. Understanding which tier you are on is critical before you begin hosting content.

Tier 1 — Standard Hosting

Shared & Standard Reseller

• Fully DMCA-compliant
• Copyright notices enforced immediately
• Infringing sites suspended permanently
• Suitable for standard, clearly-owned content
• Lower cost, ideal for business and personal sites

Tier 2 — Anonymous Hosting

cPanel & DirectAdmin Anonymous

• Offshore, DMCA-ignored infrastructure
• US DMCA notices not automatically actioned
• Privacy-first, no unnecessary identity collection
• Suitable for content that may attract copyright claims
• Higher privacy and content freedom

Wrong Plan? Your Site Will Be Suspended
If you host content on a standard Shared Hosting plan that is the subject of a valid DMCA takedown notice, your website will be permanently suspended with immediate effect and no refund will be issued. If your content requires DMCA protection, you must use our cPanel Anonymous Hosting or DirectAdmin Anonymous Hosting plan.

3. Shared Hosting — Content Rules

Standard Shared Hosting is designed for legitimate, clearly-owned content. The following applies to all standard Shared Hosting and standard Reseller Hosting accounts:

3.1 Copyright Compliance

You must only host content that you own outright, have a valid licence for, or that is in the public domain. Hosting any of the following on a Shared Hosting plan will result in immediate permanent suspension upon receipt of a valid DMCA notice, with no prior warning:

• Pirated software, movies, music, or other copyrighted media;
• Torrent files, streaming links, or indexing services for third-party copyrighted content;
• Content that reproduces, distributes, or publicly displays copyrighted work without authorisation;
• Any content for which a valid copyright complaint is submitted and confirmed.

3.2 General Permitted Content

• Business websites, portfolios, and service pages;
• WordPress blogs, news sites, and publications covering original content;
• E-commerce stores selling legitimate products and services;
• Web applications, SaaS tools, and platforms you have built;
• Educational resources, informational sites, and directories;
• Non-profit and community websites.

3.3 Content Requiring an Upgrade to Anonymous Hosting

The following content types are not permitted on Shared Hosting and require an Anonymous Hosting plan:

• Adult content (18+ material), regardless of legality;
• Streaming or download sites featuring third-party media;
• Sites likely to attract copyright claims from major media companies or rights holders;
• Content involving grey-area copyright positions in any jurisdiction;
• Torrent indexing or file-sharing platforms.

4. Anonymous Hosting — Content Policy

Greater Freedom, Same Core Limits
Our cPanel Anonymous Hosting and DirectAdmin Anonymous Hosting plans offer significantly greater content freedom than standard Shared Hosting. DMCA notices from US-based rightsholders are not automatically actioned. However, the Absolute Prohibitions in Section 5 apply to every plan without exception.

Content Explicitly Permitted on Anonymous Hosting

• Adult content (18+ consensual) where legal in the server’s jurisdiction — age verification must be implemented;
• Media and streaming sites, including content that may be subject to US DMCA claims where our offshore servers have no obligation to comply;
• Political commentary, journalism, and whistleblowing content, even if controversial or restricted in certain countries;
• Privacy and anonymisation tools operated within the law of the server’s jurisdiction;
• Gaming and entertainment communities that may face aggressive US copyright enforcement;
• Torrent indexing and linking (not direct hosting of infringing files) — VPS or dedicated server recommended for large-scale operations;
• Forums and communities discussing topics restricted or censored in authoritarian jurisdictions.

Even on Anonymous Hosting, You May Not:

• Host any content listed in the Absolute Prohibitions (Section 5);
• Use the anonymous infrastructure as a tool to attack, defraud, or harm identifiable individuals;
• Operate phishing or credential-harvesting pages targeting any person or organisation;
• Host financial fraud infrastructure regardless of target geography.

5. Absolute Prohibitions — Zero Tolerance on All Plans

Immediate Termination — No Exceptions, No Refunds
The following are prohibited on every AbollyHost plan — Shared, Anonymous, Reseller, VPS, and Dedicated. Violation results in immediate permanent termination. No prior warning. No refund. Relevant cases reported to law enforcement.

• Child Sexual Abuse Material (CSAM): Any content that sexually exploits or depicts minors in any form. Reported immediately to INTERPOL, the Nigerian Police Force, and relevant international child protection authorities;
• Phishing & Credential Harvesting: Fake login pages, brand impersonation sites, or any infrastructure designed to deceive individuals into submitting personal credentials, banking details, or payment card data;
• Financial Fraud: Ponzi schemes, advance-fee fraud (419) platforms, fake investment portals, or any operation designed to defraud identifiable people of money;
• Malware & Exploit Distribution: Ransomware, trojans, botnets, keyloggers, spyware, or exploit kits whose primary function is to harm or compromise computer systems without authorisation;
• DDoS-for-Hire Services: Stresser services, booter platforms, or any service whose primary purpose is facilitating denial-of-service attacks against third parties;
• Terrorism & Violent Extremism: Content that recruits for, glorifies, funds, or facilitates acts of terrorism, genocide, or mass violence against any group;
• Non-Consensual Intimate Imagery (NCII): Distributing intimate images of any individual without their documented, verifiable, ongoing consent.

6. Network Abuse — All Plans

The following network-related activities are prohibited on all AbollyHost services regardless of plan type:

• Launching or participating in Distributed Denial of Service (DDoS) attacks against any target;
• Port scanning or exploiting vulnerabilities on systems you do not own or have explicit written permission to test;
• Spoofing IP addresses or forging network packets to deceive routing infrastructure;
• Operating open proxies used primarily to facilitate illegal activities;
• Consuming bandwidth in a manner that materially degrades service quality for other customers on shared infrastructure;
• Mining cryptocurrency on Shared or Reseller Hosting plans (permitted on VPS and Dedicated);
• Any activity that results in AbollyHost IP addresses being blacklisted on major threat intelligence databases.

7. Email & Anti-Spam Policy

Email abuse directly impacts the reputation of our entire infrastructure and all customers sharing our IP space. You agree to:

• Only send email to recipients who have provided clear, verifiable consent (double opt-in strongly recommended);
• Include a functional unsubscribe mechanism in all marketing or bulk emails and honour removal requests within 10 business days;
• Not exceed 500 outbound emails per hour on Shared Hosting plans without prior written approval;
• Not harvest, purchase, or scrape email addresses for bulk mailing purposes;
• Not forge email headers or disguise the true origin of outgoing messages;
• Not use third-party open relays to send email through our infrastructure.

Accounts found sending spam will have outbound email suspended immediately. Repeated violations result in permanent account termination.

8. Server Resource Usage

On Shared and Reseller Hosting plans, resource usage is governed by fair use principles. You may not:

• Run continuous background processes or CPU-intensive cron jobs that degrade shared server performance;
• Store media libraries exceeding 25GB without an upgrade agreement;
• Run resource-intensive batch operations (video encoding, large database exports, machine learning workloads) on shared infrastructure;
• Host file-sharing platforms serving large volumes of third-party files on shared plans.

VPS and Dedicated Server customers have dedicated resources and are exempt from shared resource restrictions, but remain subject to all other AUP provisions.

9. Security Obligations

You are solely responsible for the security of all applications and files hosted on your account:

• Keep all CMS software (WordPress, Joomla, etc.), plugins, and themes up to date at all times;
• Use strong, unique passwords for all control panel and administrative interfaces;
• Promptly investigate and remediate any security compromise detected in your account;
• Never upload web shells, backdoors, or unauthorised administrative scripts;
• Notify AbollyHost support immediately if your account is compromised.

AbollyHost may quarantine or suspend accounts that pose an active security threat to our infrastructure without prior notice in severe cases.

10. Reseller Obligations

Resellers take on full responsibility for their end-customers’ compliance with this AUP. You must:

• Publish your own Terms of Service and AUP that are at least as restrictive as this policy;
• Correctly classify your customers’ accounts — end-customers on standard Reseller plans are subject to DMCA compliance; end-customers on Anonymous Reseller plans are on offshore infrastructure;
• Promptly investigate and act on abuse reports concerning your customers within 24 hours of notification from AbollyHost;
• Cooperate fully with AbollyHost abuse team investigations;
• Never misrepresent to your customers that they are exempt from any AbollyHost policy.

11. Enforcement & Consequences

Level 1 — Warning

Minor First Violation

Written notice issued. 48 hours given to remedy. No service interruption for first non-critical offence.

Level 2 — Suspension

Repeated or Serious Violation

Account suspended pending investigation. Customer must provide a corrective action plan before restoration is considered.

Level 3 — Termination

Severe / Zero-Tolerance Violation

Immediate permanent termination. No refund issued. May include law enforcement reporting and upstream provider notification.

Note: DMCA violations on Shared Hosting skip directly to Level 3 — immediate permanent suspension with no prior warning, as outlined in Section 3.

12. Reporting Abuse

To report content or activity on AbollyHost infrastructure that violates this AUP:

• Abuse Email: abuse@abollyhost.com
• Response Time: Acknowledgement within 24 hours; substantive response within 72 hours
• For Copyright Complaints: Please review our full DMCA & Copyright Policy for specific instructions
• CSAM Reports: Acted upon immediately and reported to authorities without delay

Please provide as much detail as possible: the URL or IP, date and time of the observed violation, the nature of the violation, and any supporting evidence or screenshots.